Shipping policy

At Snap Magnets, we work hard to get your order to you quickly and safely. Please read our shipping policy to understand how we handle different types of products.

Processing Times

• Custom Magnets & Prints: Orders are typically processed and shipped within 2–5 business days.

• Supplies & Accessories: Orders are usually shipped within 2–3 business days.

• Tecre Machines: Machines are made-to-order. The estimated lead time is 6–10 weeks before shipping.

Shipping Methods

• All orders are shipped with tracking.

• We primarily use UPS, USPS, or FedEx depending on your location and order size.

• Expedited shipping may be available at checkout.

Shipping Costs

• Shipping costs are calculated at checkout based on order weight and destination.

• We occasionally offer free shipping promotions, which will be clearly noted on product pages or at checkout.

Domestic (U.S.) Shipping

• Average delivery time is 2–7 business days once shipped.

• Delivery times may vary during holidays or peak seasons.

International Shipping

• We ship worldwide. Delivery times vary by destination, typically 7–21 business days.

• Customers are responsible for any import duties, taxes, or customs fees required by their country.

• Snap Magnets is not responsible for delays caused by customs.

Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.

• Please allow 24–48 hours for tracking information to update.

Incorrect Addresses

• Customers are responsible for providing accurate shipping information.

• Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.

Damages or Lost Packages

• If your package arrives damaged, please contact us at contact@snapmagnets.com within 7 days of delivery.

• If your order is lost in transit, we will work with the carrier to resolve the issue.